The following General Terms and Conditions of Sale govern the offer and sale of products on our web site (www.heinisports.com). Heini Sports Apparel with registered office in Somanur, Coimbatore 641668, Tamilnadu, INDIA business register number, tax code and GST No :
Please review the following basic terms that govern your use of and purchase of products from our Site. Please note that your use of our Site constitutes your agreement to follow and be bound by those terms (the "Agreement").
We may from time to time change the terms that govern your use of our Site. Your use of our Site following any such change constitutes your agreement to follow and be bound by the terms as changed. We may change, move or delete portions of, or may add to, our Site from time to time.
1.1 By submitting an order form to Heini, you unconditionally accept and undertake to observe the provisions of these General Terms and Conditions of Sale in your contract with Heini. Should you not agree with certain provisions of these General Terms and Conditions of Sale, please do not submit your order form for the purchase of products on www.heinisports.com. By submitting an order form, you agree and accept these General Terms and Conditions of Sale as well as further conditions contained on www.heinisports.com, also through links, including the General Terms and Conditions of Sale and Return Policy.
1.2 After submitting an order you will receive a confirmation e-mail with all the details of the order (order confirmation). This confirmation has the only purpose of informing the customer of the receipt of the order. A sale agreement will be closed once the product/s will be dispatched and when you receive a second confirmation (dispatch confirmation) e-mail indicating the delivery reference number. All offers are deemed valid until products are available from stock.
1.3 Heini may not process purchases when there are not sufficient guarantees of solvency, when orders are incomplete or incorrect, or the products are no longer available. In the above cases, we shall inform you by e-mail that the contract has not been executed and you will be refund the amount paid.
2.1 The main characteristics of products are shown on www.heinisports.com on each product page. The products offered for sale on www.shop.heinisports.com may not exactly correspond to the real garments in terms of image and colours due to the Internet browser or monitor used.
2.2 Prices are subject to change. The prices shown on the website www.heinisports.com at the time of the purchase will apply. Prices are calculated 12% GST tax included.
3.1 Goods ordered will be shipped within 2 business days from date of order.
3.2 Professional courier or Bluedart will be shipping partner.
3.3 The courier company is responsible for the loss or damage to the goods until the package has been delivered to your address. In the case of a visible damage to the package we suggest you to check the goods in the presence of the courier and to accept the delivery “with reserve”.
4.1 Payment of the product prices and relevant shipping costs must be made by credit card or PayU, CCAvenue, Razorpay.
4.2 In case of payment by credit/debit card, all details (for example, card number or expiration date) will be sent by encrypted protocol to Bank, without third parties having any access thereto whatsoever. Such details will not be used by Heini except for performing the procedure relevant to your purchase or issuing refunds in the case of returns, in compliance with the exercise of your return right or for reporting cases of fraud to the police. The price for the purchase of products and the relevant shipping costs, as indicated in the order form, will be charged to your current account when the purchased products are actually shipped.
5.1 If you want to cancel or modify your order you can do it within 24 hours from your purchase or/and before the receipt of the dispatch confirmation. Custom design orders cannot be cancelled and no refund will be made on custom design orders . To cancel or modify your order you have to write to firstname.lastname@example.org indicating the reference number of the order you want to cancel/modify. You will shortly receive a confirmation of the cancellation or changes to your order and all the information on your refund.
6.1 Heini reserve the right to reject online orders and custom design order through website. The decision is at the discretion of Heini Sports. If HeiniSports decide not to process your order you will be notified.
6.2 All delivered goods remain the property of Heini Sports until full payment has been made.
6.3 We may, at our own discretion, limit or cancel quantities purchased per person, per household or per order.
7.1 The content, design and texts of our catalogues and our online shop are the intellectual property of Heini Sports India. and are protected by copyright. The use of any pictures, texts and logos without the written permission of Heini is illegal and will have legal consequences.
8.1 These General Terms and Conditions of Sale are governed by Indian law and any issues or complaint will be dealt only by court of law at Coimbatore, India.
9.1 From time to time there may be information on heinisports.com that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). We apologize for any inconvenience this may cause you. If you are not completely satisfied with your purchase at any time within 15 days from the time of purchase, you may return it with your invoice to the Heini Store by mail. Does not apply to Semi-Custom or Full Custom merchandise due to the specialized nature of the products. Please see our Return Policy.
10.1 You agree to defend, indemnify and hold Heini harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site.
11.1 We have made every effort to display the colors of our products appearing on our website as accurately as possible. Please note however, the colors you see will depend on your monitor. We do not guarantee any colors to be accurate when displayed on your monitor.
12.1 To the extent that this Site contains links to outside services and resources, the availability and content of which Heini does not control, any concerns regarding any such service or resource, or any link thereto, should be directed to the particular outside service or resource.